Elora Aged Care delivers personal care, nursing and everyday support to older Australians across Newcastle, Central Coast, Sydney, Illawarra and Shoalhaven — so people can keep living independently, at home.
Switching providers?
Not happy with your current Support at Home provider? Moving your package to Elora is simpler than most families expect — we handle the paperwork.
Showering, dressing, mobility and medication support from carers who get to know your routine, not just your file.
Wound care, clinical monitoring and complex care needs delivered by RNs, on a schedule that suits you.
Cleaning, meal prep, transport and companionship — the support that keeps a home feeling like home.
If you don't already have a referral, call My Aged Care (1800 200 422) to register and arrange a face-to-face assessment. Already assessed? Skip to step 3.
You'll receive a letter confirming your approved support level and a referral code — this is what a provider needs to start your services.
Call or send an enquiry with your referral code. A coordinator visits to understand your routine and build a care plan against your budget.
Regular visits, a named coordinator, and reviews as needs change — no re-explaining your story each time.
Our coordinators take the time to understand your goals and routine before tailoring a plan — not the other way around.
A dedicated team of qualified, experienced staff who you'll look forward to seeing, visit after visit.
There's always a real, local person to call when plans need to change — no re-explaining your story from scratch.
Through the Commonwealth Home Support Programme, a Support at Home package, or paying privately, there's a path that works for most people. A coordinator can help you work out which.
See funding optionsBook a free, no-obligation assessment and we'll tell you honestly whether we're the right fit.
Get startedIt depends on the services you need and how they're funded. See our indicative rates or contact us for a personalised estimate against your package.
Yes. Call us, then let My Aged Care know you're switching and ask for your referral code to be reactivated. We handle the rest, and unspent funds transfer across with you.
Register with My Aged Care first (1800 200 422) to arrange one. If you need support before that's sorted, we can discuss private care in the meantime.
We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander people of all communities who also work and live on this land.
We're here 7:00 AM – 7:00 PM
